Wine Woman, Whisky Whisperer
Secure Boutique Wine Shop Online
Customer Care
We’re here to help you enjoy a smooth and satisfying shopping experience. We offer a personal experience and Nikki will oversee or personally support your enquiries.
Contact Us
Have a question about your order or our products? Need assistance with concierge wine service requests or anything else? Email us at [Here] — we aim to respond within 24–48 hours on business days.
Order Support
For order inquiries, please include your order number and relevant details to help us assist you faster.
Organic Wines and Product Questions
Unsure about a product? Reach out — we’re happy to provide more information or help you find the right fit.
Feedback & Suggestions
We welcome your thoughts. Your feedback helps us improve and better serve you.
Business Hours
Monday – Friday | 9:00 AM – 7:00 PM AEST (excluding public holidays)
Privacy & Safety
We respect your privacy and are committed to protecting your personal information.
What We Collect
We collect basic personal data (name, email, address, payment details) when you place an order or sign up for our newsletter.
How We Use It
Your information is used solely to process orders, provide customer service, and send occasional updates if you’ve opted in. We do not sell or share your data with third parties.
Security
All payment information is encrypted and processed securely via our third-party payment provider.
Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic.
Wholesale Inquiries
Our boutique wine shop welcomes wholesale business connections! We have a MOQ and offer ranges not listed online, like private label wines, exclusive rare wines, and private label spirits. Email us at [Here] for details.
Wholesalers AU
For ongoing case-by-case orders, please buy from Australian Liquor Marketers (ALM) for wine & spirits—ILG and Paramount Liquor Spirits only.
Payment Methods
-
Credit / Debit Cards
-
PayPal – Stripe
-
Offline Payments